Terms of Service

These Terms and Conditions (“Terms”) govern your access to and use of Alecsgroup Inc. (“Alecsgroup,” “Company,” “we,” “our,” or “us”), including our website, mobile applications, APIs, artificial intelligence services, legal technology platform, and all related products and services (collectively, the “Platform”).

Alecsgroup Inc. is a United States company that operates a Legal Technology (“LegalTech”) marketplace connecting individuals, businesses, and organizations with independent licensed lawyers, notaries, bailiffs, mediators, arbitrators, and other legal professionals throughout supported jurisdictions, including OHADA Member States, CEMAC Member States, and any additional countries where Alecsgroup lawfully provides services.

The Platform currently supports the following jurisdictions: Nigeria, Ghana, Kenya, South Africa, Egypt, Morocco, Côte d'Ivoire, Senegal, Cameroon, Benin, Togo, Mali, Burkina Faso, Niger, Guinea, Gabon, Congo-Brazzaville, Rwanda, Tanzania. Select your country above to see the legal-professional scope and data-protection rules that apply to you.

By accessing or using the ALECS Africa platform, you agree to be bound by these Terms of Service and our Privacy & Security practices. If you do not agree, please do not use the service.

ALECS Africa is not a law firm. The platform provides tools and a marketplace to connect you with licensed legal professionals. Any information generated by AI or presented on the platform is for informational purposes only and does not constitute legal advice, nor does it create an attorney-client relationship.

For legal advice tailored to your situation, you should consult a qualified lawyer through our marketplace or independently.

You agree to use the platform only for lawful purposes and in accordance with these terms. You may not misuse the service by introducing malware, attempting unauthorized access, or using it to infringe the rights of others.

We may suspend or terminate access for violations of these terms or for conduct that harms the platform or other users.

Some features require a paid subscription or one-time purchase. Fees are displayed at the point of purchase and may be subject to applicable taxes. Subscription fees are billed in advance and renew automatically unless cancelled.

Refunds are handled in accordance with the terms presented at checkout and applicable local consumer protection laws.

To the fullest extent permitted by law, ALECS Africa and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

Nothing in these terms excludes liability that cannot be excluded under applicable law.

All disputes arising out of or in connection with the present contract shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules.

• Number of arbitrators: one (1) sole arbitrator.
• Seat of arbitration: [City, Country] — to be finalized by ALECS Africa (e.g., Paris, France or Douala, Cameroon).
• Language of the arbitration: English.
• Governing law: the substantive law of the seat, unless otherwise agreed in writing between the parties.

By downloading, accessing, registering for, or using the Alecsgroup website, mobile application, or any related services (collectively, the “Platform”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions. You represent and warrant that you are at least eighteen (18) years of age, possess the legal capacity to enter into a binding agreement, and will comply with all applicable laws and regulations. Alecsgroup is a technology platform that connects users with independent licensed legal professionals and provides legal technology services; it is not a law firm and does not itself provide legal advice, legal representation, or establish an attorney-client relationship. Any legal advice or representation is provided solely by the independent lawyer or legal professional selected by the user, and no attorney-client relationship exists until that professional expressly agrees to represent the user.

Users are solely responsible for maintaining the confidentiality of their account credentials, providing accurate and complete information, safeguarding their devices, and promptly notifying Alecsgroup of any unauthorized access or suspected security breach. Alecsgroup reserves the right to verify identities through Know Your Customer (KYC) procedures, suspend or terminate accounts involved in fraud, identity theft, money laundering, cybercrime, harassment, intellectual property infringement, unlawful conduct, false representations, multiple unauthorized accounts, or any activity that threatens the safety, security, or integrity of the Platform.

All content, software, trademarks, logos, graphics, databases, artificial intelligence systems, source code, APIs, designs, documentation, and proprietary technology available through Alecsgroup are protected by applicable intellectual property laws and remain the exclusive property of Alecsgroup or its licensors. Users may not reproduce, copy, modify, distribute, reverse engineer, decompile, scrape, exploit, or otherwise misuse any portion of the Platform without prior written authorization.

Users agree to use the Platform lawfully and shall not upload malicious software, transmit illegal or defamatory content, engage in fraudulent or deceptive activities, interfere with Platform operations, attempt unauthorized access to systems, violate the rights of others, or misuse the services in any manner prohibited by law. Users are solely responsible for the legality, accuracy, ownership, and authenticity of all information, documents, and materials uploaded to the Platform and represent that they possess all necessary rights and permissions to submit such content.

Any artificial intelligence features, automated recommendations, legal information, document generation, or chatbot responses are provided solely for informational and educational purposes and do not constitute legal advice, legal opinions, or guarantees of legal outcomes. Users acknowledge that AI-generated information may contain errors or omissions and agree to consult a qualified licensed legal professional before relying upon such information for legal decisions.

Subscription fees, consultation fees, referral commissions, payment processing fees, taxes, renewals, refunds, and billing practices shall be governed by Alecsgroup’s applicable pricing policies. Users authorize recurring billing where applicable and acknowledge that payment processors operate independently. Alecsgroup is not responsible for delays, payment failures, currency conversions, banking errors, Mobile Money interruptions, chargebacks, or third-party payment processing issues.

Lawyers and legal professionals using the Platform represent that they possess all licenses, certifications, and legal authority required to practice in their jurisdictions, will comply with applicable professional ethics rules, maintain client confidentiality, avoid conflicts of interest, and provide services independently. Alecsgroup does not supervise, control, or guarantee the professional services provided by independent lawyers.

Associates and referral partners must comply with Alecsgroup’s referral policies. Fraudulent referrals, fake accounts, self-referrals, manipulation of commissions, or any deceptive activity may result in commission forfeiture, account termination, legal action, and recovery of improperly obtained funds.

To the fullest extent permitted by applicable law, Alecsgroup disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, availability, accuracy, reliability, uninterrupted service, or non-infringement. The Platform and all services are provided “AS IS” and “AS AVAILABLE.” Alecsgroup shall not be liable for any direct, indirect, incidental, consequential, punitive, exemplary, or special damages, including loss of profits, business interruption, legal outcomes, data loss, missed deadlines, attorney conduct, third-party services, system failures, cyberattacks, force majeure events, governmental actions, internet outages, or technical interruptions. To the fullest extent permitted by law, Alecsgroup’s aggregate liability shall not exceed the total amount paid by the user to Alecsgroup during the twelve (12) months preceding the event giving rise to the claim.

Users agree to defend, indemnify, and hold harmless Alecsgroup, its affiliates, officers, directors, employees, contractors, licensors, partners, and agents from and against any claims, liabilities, damages, losses, costs, expenses, judgments, penalties, or attorneys’ fees arising from their misuse of the Platform, breach of these Terms, violation of applicable laws, infringement of intellectual property rights, fraudulent conduct, uploaded content, or interactions with third parties.

Any disputes arising from these Terms or the use of the Platform shall first be submitted to good-faith negotiation and mediation and, where legally enforceable, resolved through binding arbitration before either party initiates court proceedings. Where arbitration is not enforceable, disputes shall be governed by the applicable laws and courts designated by Alecsgroup’s governing law provision. Users waive participation in class actions or representative proceedings to the fullest extent permitted by law. These Terms constitute the entire agreement between the parties, may be updated periodically, and continued use of the Platform constitutes acceptance of any revisions. If any provision is held unenforceable, the remaining provisions shall remain in full force and effect. In no event shall Alecsgroup be held liable for damages exceeding the amount paid in the last 12 months.

“This agreement is governed by the laws of your country/state and dispute shall be resolved in your country. Data is erased within 90 days except where retention is required by law. Users agree to indemnify and hold Alecsgroup harmless against any claims that arise from the use of this business or platform.”

Alecsgroup is committed to protecting the privacy, confidentiality, integrity, and security of all personal information entrusted to the Platform. By using Alecsgroup, users consent to the collection, use, storage, processing, transfer, and protection of personal information necessary to provide legal technology services, facilitate communication with independent legal professionals, process payments, verify identities, prevent fraud, improve services, comply with legal obligations, and maintain the security of the Platform. Information collected may include names, contact information, addresses, dates of birth, government-issued identification, payment information, device identifiers, IP addresses, browser information, authentication credentials, usage data, legal documents, communications, case information, uploaded files, and other information voluntarily provided by users.

Alecsgroup implements administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, theft, misuse, or accidental loss. These safeguards include encryption in transit using modern TLS protocols, encryption at rest using strong industry-standard algorithms, secure password hashing, multi-factor authentication, role-based access control, least-privilege authorization, secure cloud infrastructure, firewalls, web application firewalls, intrusion detection and prevention systems, continuous monitoring, vulnerability scanning, penetration testing, audit logging, backup encryption, disaster recovery planning, incident response procedures, malware protection, API security, secure software development practices, code reviews, dependency monitoring, database security controls, rate limiting, session management, secure mobile storage, biometric authentication where supported, and regular security assessments.

Personal information is retained only for as long as necessary to fulfill contractual, legal, regulatory, operational, security, dispute resolution, fraud prevention, and recordkeeping obligations, after which it is securely deleted, anonymized, or archived in accordance with applicable law. Users may have rights, subject to applicable legal limitations, to access, correct, update, export, restrict certain processing, object where applicable, or request deletion of their personal information. Alecsgroup may disclose information only where necessary to provide requested services, process payments, verify identities, support lawful investigations, comply with court orders or legal obligations, protect users, prevent fraud, enforce Platform policies, or work with carefully selected service providers operating under appropriate contractual and confidentiality obligations.

Alecsgroup may use cookies and similar technologies to improve functionality, remember preferences, analyze usage, enhance security, detect fraud, and personalize the user experience. International transfers of personal information, where applicable, are protected through appropriate legal, contractual, and technical safeguards. Alecsgroup does not sell users’ personal information and requires employees, contractors, lawyers, associates, vendors, and third-party service providers with access to personal information to maintain strict confidentiality and comply with applicable privacy and security requirements.

Although Alecsgroup employs comprehensive security measures and follows recognized cybersecurity best practices, including principles aligned with standards such as ISO/IEC 27001, PCI DSS where applicable, and other relevant legal and regulatory requirements, no method of electronic storage, transmission, or internet communication can be guaranteed to be completely secure. Users acknowledge and accept this inherent risk while agreeing to maintain the security of their own devices, passwords, and accounts. Alecsgroup reserves the right to update this Privacy and Security Policy as laws, regulations, technologies, and business practices evolve, and continued use of the Platform constitutes acceptance of the updated policy.

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised terms. Material changes will be communicated via email or a prominent notice on the platform.